15 % Introductory offer
Paying high fees for your home care package management? We charge only 15%!
15 % Introductory offer
Self-Managed vs Fully Managed Care
Self-managed home care provides you with the flexibility to take control of your care and services. This means you’re responsible for choosing your care provider, scheduling services, and managing your care plan.
On the other hand, fully managed care offers a streamlined and stress-free alternative. In this model, a professional care management team oversees all aspects of your care, from coordination to delivery.
While the self-managed option offers autonomy and customisation, it can also come with a significant administrative burden and management task:
| Feature | Self-Managed Option | Our Fully Managed options |
|---|---|---|
| Complicated Platforms | There are often new platforms to learn to coordinate services, some quite complex. Complicated systems require that you are tech savvy. | All services are coordinated for you, with no need to learn complicated systems. |
| Complex HCP program | You have to navigate the program yourself. | Your Case Manager will help you navigate the program. |
| Budgeting Assistance | You have to manage your package budget yourself. | Your Case Manager will manage your budget for you, and give you access to Live budget balances via our Client portal to make sure you don’t deplete it over the funding period. |
| Correct use of funds | You are responsible for making sure your funding is spent correctly and adheres to home care legislation. | Your trained Case Manager will oversee your package spend, making sure all guidelines are adhered to. |
| Care Plan Preparation and management and Case Manager oversight | You have no clinical oversight, so preparing and adjusting a care plan as needs change, will be challenging. You need to monitor health conditions and deterioration yourself. |
A Registered Nurse prepares and oversees your care plan, making changes as required when your needs change. |
| Care Coordination | When a carer does not turn up for a shift, it is your responsibility to organise replacement care, potentially putting your or your loved one’s care in jeopardy. | Your Client Services Coordinator will organise replacement care. |
| Staff quality | When you source your own carers, you risk sourcing carers who are not security vetted, trained for your specific circumstances, or insured for when mistakes happen. | We will source and manage the people that care for you. Lumia Care provides fully vetted, highly trained and insured staff. |
| Purchase Re-imbursements | You have to claim all purchase re-imbursements yourself. | Your Case Manager will do all re-imbursements claims for you. |
| Stressful | You will need to be prepared, organised and know all your rights under the Aged Care Act to successfully manage your own Home Care Package. It requires a lot of time and work. | Your Case Manager handles all administration, taking this burden off you. |
| Emergency | Should you require emergency assistance, you have to organise that yourself. | Lumia Care offers 24/7 emergency phone assistance to help you coordinate emergency support. |
Which one is right for you? Take the test!
Disclaimer: The test questions provided below are by no means conclusive. This tool is intended to help you understand what is involved in care management, based on the other information provided on this page.
What is the cost associated with care?
If you self-manage your or your loved one’s package, there are zero fees.
Fully managed services attract fees that is deducted from your package total. There are two main components to our costs:
Comparing our current fees with the rest of the market:
| Introductory Offer | Our standard Offer | Other competitors | |
|---|---|---|---|
| Fee deduction from package | 15% Package and Care Management Fee | 25% Package and Care Management Fee | 28% Package and Care Management fee * Median Price |
| Basic Daily Care Fee | 0 | 0 | Varies from provider to provider. |
How does the fees affect my services inclusions?
Based on a provider charging 28 % fees (i.e. median price):
With our 15 % offer:
*Approximate hours only based on weekday services.
So why Lumia Care?
Besides our industry low 15 % fee, here are some other reasons why you might choose us over other providers, or self-managing:
See what our clients, patients and their families say
Regal Care has been so amazing, staff really take the time to have a chat with me and have been an incredible help…I cannot thank them enough. I feel so happy knowing I have that support and its super easy to call up and make bookings.
Steph
Client, Regal Health
We have been using Regal Care for our house cleaning since November 2017. They have always been prompt and reliable. The staff they send out are lovely. The owner is very professional and top customer service
Emma
Client, Regal Health
My mum has been a client of Meditech for over a year now and we’re happy with how things are going especially with home maintenance services. Mum’s home required home modifications for her condition and Meditech maintenance built a ramp, installed grab rails to make things easier for her at home. Mum is able to continue living at her home because of all the home maintenance, cleaning, and care she receives from Meditech.
KB
The daughter of a client, Meditech Staffing
Your company is totally amazing. It’s mind blowing. I am so satisfied. The thing that I’m really impressed about: Sunshine sends me a roster and that’s never happened before with any other company. It gives me more peace of mind.
Jan
The daughter of a client, Regal Health
Thank you Colbrow, for the care and support you provided to mum over the past few years. Thank you for always being there for Alex. Thank you for the flowers that you also sent. Mum loved to welcome all the carers with their warm and smiling faces. They brightened her day as she became genuinely involved in their daily lives. The carer’s visits became more than just companionship. Thanks again.
Greg
The son of a client, Colbrow Care
Everything they do is from the heart. I have always wanted to stay in my home and they make things extremely comfortable for me in here. Thank you to the whole team of JB Community Care Services.
Amy
The daughter of a client, JB Care
I have always found I-Nurse to be timely, helpful, resourceful, flexible and respectful in their dealings with myself and other staff. Importantly to me, the calibre of staff I-Nurse employ is of a very high standard and they try at all times to provide consistency of staff to ensure greater continuity of care to our patients. They are the first preference for this unit to fill shortfalls in our staffing requirements.
Nurse Unit Manager
Major Client, I-Nurse
We are generally very happy. I don’t often give 10/10 and it is very comforting for our whole family. The whole family has been reassured that she is in good hands and know that we can rely on the Regal Team to keep her safe. All of the girls that come to see her are great, and most importantly, my Mother is very happy.
Jean
Client, Regal Health
I recently had Carpel Tunnel surgery which left me pretty useless as I am already partly disabled. The ladies that Katelyn organised were absolutely fantastic. I have recommended Colbrow to my employee for further staff with injuries.
Marie
Client, Colbrow Care
I-Nurse has developed a reputation for honesty and reliability which is essential to the efficient delivery and management of a casual workforce. Their consistent approach to compliance over the years has meant we save on cost and time. I-Nurse nurses conduct themselves in a very professional manner with no reports of incident. Their staff are punctual, well presented and exhibit excellent clinical knowledge. Whenever a concern has been raised, I-Nurse responds swiftly and professionally delivering high level outcomes whilst avoiding any disruption to our business. I am happy to recommend I-Nurse as a preferred supplier. They are very professional and reliable.
Central Staffing Manager
Major Client, I-Nurse
The help I get from JBCCS at home every day enables me to stay in my home. They make it a lot easier and are wonderful, kind people. I love the social contact for which they take me out to the club, for lunch and along the lake.
Irene
Client, JB Care
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