Veterans Community Nursing
Honouring Veterans with Compassionate In-Home Care
For almost 60 years, Lumia Care has been proudly supporting veterans and their families, ensuring they receive the respect, care, and dignity they deserve. We know that after a lifetime of service, having the right support at home makes all the difference.
Through our Veterans Community Nursing Program, we provide personalised, in-home nursing and personal care to help veterans stay independent, comfortable, and well-supported in their own space. Whether it’s assistance with medications, wound care, or daily personal support, our experienced nurses and carers are here to help.
If you or a loved one holds a DVA Gold or White Card, you may be eligible for fully funded community nursing services at no cost to you. Let us support you—just as you have supported us.
What Is Community Nursing?
The Community Nursing (CN) Program provides clinically necessary nursing and personal care services in the comfort of your own home. These services are delivered by qualified nurses and support staff to help you maintain your health and independence.
Services may include:
✔ Medication management — Keeping track of medications can become challenging, especially when treatment plans change or involve several prescriptions. Our nurses can assist with organising, administering and monitoring medications to ensure they are taken safely and as needed.
✔ Wound care — Professional assessment and treatment of wounds, including dressing changes, infection prevention and monitoring the healing process. Timely and consistent care helps support proper healing and may reduce the risk of complications or hospital visits.
✔ Hygiene assistance (showering, dressing, grooming) — Help with daily personal care tasks such as showering, dressing, grooming and maintaining personal hygiene. Our team provides this support in a way that respects your independence while helping you maintain your daily routine.
✔ Palliative care and comfort support — Compassionate care for veterans with life-limiting conditions, focusing on comfort, dignity and quality of life at home. This care also provides reassurance for families, knowing their loved one is receiving attentive and supportive care.
✔ Chronic disease management — Ongoing nursing support for managing long-term health conditions, including monitoring symptoms, supporting treatment plans and helping prevent complications. Regular check-ins help identify changes early so care can be adjusted when needed.
Who’s Eligible?
There is no cost to eligible Veterans, War Widows, or Widowers receiving care under the Department of Veterans’ Affairs (DVA) Community Nursing (CN) Program.
You may qualify for fully funded in-home DVA Community Nursing services if you have one of the following:
✔ Veteran Gold Card – Covers all clinically necessary community nursing and personal care services.
✔ Veteran White Card – Covers nursing services only if the care is required due to an accepted service-related condition. If you're unsure about your eligibility, we can assist in checking with DVA.
If you’re not sure whether you qualify, contact us today—we’re happy to help guide you through the process.
Getting Started: How to Arrange Care
Arranging an Assessment
Getting started is simple! All you need to do is visit your local doctor and discuss a referral for Community Nursing assistance. Let them know you’d like Lumia Care to provide your Veterans' home health care services, and they will send the referral directly to our Care Services team.
Referrals can also be made by:
✔ Your Local Medical Officer (LMO) or GP
✔ A treating doctor in a hospital
✔ A hospital discharge planner
✔ A Nurse Practitioner specialising in community nursing
✔ A Veterans’ Home Care (VHC) Assessment Agency
Once your referral is sent, Lumia Care will take care of the rest!
Referral Forms for Health Professionals
If you are a healthcare professional and would like to refer a veteran to Lumia Care, please contact us.
DVA Community Nursing Referral Form
For further information about DVA services, visit www.dva.gov.au or call 13 32 54.
Creating Your Personalised Nursing Care Plan
Once you are approved for Veteran Community Nursing services, your Lumia Care team will guide you in developing a personalised nursing care plan. If you would like, a family member or carer can also be involved in this process, ensuring your needs and goals are taken into account.
Your nursing care plan outlines the care and support you will receive at home. This may include:
✔ The nursing care activities identified during your assessment
✔ Your personal goals and expected outcomes from the care provided
✔ The agreed days and approximate times when nursing visits will take place
Before DVA community Nursing services begin, you will be asked to review and sign the care plan to confirm that you agree with the proposed care. You will receive a copy for your records. If you are unable to sign the document yourself, a family member or carer can sign on your behalf.
As your health needs may change over time, your nurse will regularly review your care plan and make updates when needed. This ensures your care continues to support your wellbeing and independence at home.
How We Support You
We know that every veteran’s journey is different, and so are their care needs. We’re here to provide peace of mind—for you, for your family, and for those who love you.
Our team of skilled nurses and carers provide:
Personalised Support
We take the time to listen, understand, and create a care plan that works for you
Nursing Care
Whether it’s wound care, medication management, overnight care or mobility support, we’ve got you covered
Ongoing Health Monitoring
Your needs may change over time, and we’ll adjust your care plan as required
Seamless Coordination
We work alongside your GP, hospital, and other healthcare providers to make sure your care is smooth and stress-free
Why Choose Lumia Care?
At Lumia Care, we don’t just provide care—we build connections. Our team is made up of dedicated nurses and carers who genuinely love what they do. We’re here to support you with:
✔ Respectful and compassionate care – Because you deserve nothing less.
✔ Highly skilled, DVA-approved nurses – Experienced professionals you can trust.
✔ Support tailored to your lifestyle – So you can keep doing the things you love.
If you’re looking for genuine, heartfelt care from DVA community nursing providers who understand what matters most to you, reach out to Lumia Care today. We also offer personalised VHC services and aged care.
For more details on DVA Community Nursing Services, visit the official DVA website.
Frequently Asked Questions
How Can We Help?
At Lumia Care, we’re committed to keeping our fees low and completely transparent, so more of your funding goes directly toward the care and support you need. Our team will work with you to make the most of your package and stretch your budget further.