Transport Accident Commission (TAC) Support with Lumia Care
Compassionate Care to Support Your Recovery
Recovering from a transport accident can be a challenging and emotional journey, but you don’t have to face it alone. At Lumia Care, we’re here to support you every step of the way. As a registered TAC provider, we offer personalised care to help you regain independence, rebuild confidence, and improve your quality of life.
The Transport Accident Commission (TAC) is part of Victoria’s no-fault accident compensation scheme, providing financial assistance for medical treatment, rehabilitation after accidents, as well as daily support services, regardless of who was at fault. Our compassionate team is dedicated to ensuring you receive the best possible care, tailored to your individual recovery needs.
What is the Transport Accident Commission (TAC) and How Can It Help You?
The Transport Accident Commission (TAC) is a Victorian Government-owned organisation that provides financial support for medical treatment, rehabilitation, and daily care services for people injured in transport accidents—regardless of fault.
TAC-funded services cover a range of essential support options, including:
✔ Medical and hospital treatment
✔ Rehabilitation and therapy services
✔ Home and personal care support
✔ Specialised disability services
✔ Attendant care and 24-hour complex care
Lumia Care works with TAC clients across Victoria, ensuring they receive the right care and support to aid recovery and improve their overall well-being.
How Lumia Care Supports TAC Clients
At Lumia Care, we provide tailored support services to help you transition from hospital to home, regain independence, and manage daily life after an accident.
Attendant and Personal Care
We assist with bathing, dressing, mobility, and transfers, supporting you with daily tasks to help restore independence and confidence
Home Support Services
Our team can help with household tasks, cleaning, laundry, and meal preparation, ensuring you have a safe and comfortable living environment while you recover
Disability and Community Support
We provide assistance with community engagement, skill-building, and social participation, helping you adjust to any lifestyle changes and stay connected
24/7 Complex Care and Rehabilitation Support
For those with specialised medical needs, we offer round-the-clock care, as well as support for hospital discharge and medium-term accommodation (MTA) stays to ease the transition back home
What the First Weeks of TAC Support Look Like
After a transport accident, the early stages of recovery can feel uncertain. For many clients recovering through the Transport Accident Commission VIC system, having a coordinated plan during the early stages of recovery helps reduce stress, prevent delays, and support better outcomes.
Lumia Care focuses on making this transition as clear and manageable as possible. In the first weeks of Transport Accident Commission support, our role is to help bring structure and clarity to your recovery journey. This typically includes:
✔ Initial referral and approval support, working alongside the Transport Accident Commission and your case manager to confirm funded services
✔ Care planning and goal setting, ensuring supports reflect your recovery needs, daily routines and longer-term goals
✔ Coordinating with treating teams, including hospitals, therapists, and rehabilitation providers so care is aligned and consistent
✔ Early adjustments to support, as recovery progresses and your needs change
Transitioning Between TAC, NDIS and Other Supports
As recovery progresses, support needs can change. In some cases, TAC funding may be reduced, concluded, or redirected over time. This can raise important questions about what comes next and how to avoid disruptions to care.
Lumia Care supports clients through these transitions, helping them understand options and plan ahead with confidence. We can assist with:
✔ Preparing for changes in TAC funding, including planning for reduced or concluding supports
✔ Exploring other pathways, such as disability or community-based services when ongoing support is required
✔ Coordinating transitions into NDIS or other support systems, where eligibility applies
✔ Avoiding gaps in care by ensuring continuity of support during funding or service changes
While we do not provide legal or funding advice, our role is to guide you through the practical side of change, explaining what to expect, coordinating services, and helping you stay supported at every stage.
For clients who require longer-term assistance, we can also help coordinate broader disability support services or, where appropriate, support transitions into NDIS disability support. Our focus remains the same: clear communication, continuity of care, and support that adapts as your circumstances evolve.
Why Choose Lumia Care for Your TAC Support?
At Lumia Care, we take a goal-oriented approach to recovery, focusing on your needs, aspirations, and wellbeing. Our experienced and compassionate team works closely with you and your healthcare professionals to provide the best possible care and support. Whether you need short-term assistance or long-term complex care, we tailor our services to suit your recovery journey.
As a registered TAC provider, we meet strict compliance and quality standards, ensuring you receive high-quality, client-centred care. Our Transport Accident Commission services are flexible, adapting to your changing needs while supporting your rehabilitation goals.
Frequently Asked Questions
How Can We Help?
As a trusted Transport Accident Commission (TAC) provider, Lumia Care is always looking for ways to enhance client recovery through high-quality, goal-driven support. We provide TAC-funded services that offer flexibility, independence, and professional care in hospitals, homes, and community settings.