Self-Managed vs Fully Managed Care
Self-managed home care provides you with the flexibility to take control of your care and services. This means you’re responsible for choosing your care provider, scheduling services, and managing your care plan.
On the other hand, fully managed care offers a streamlined and stress-free alternative. In this model, a professional care management team oversees all aspects of your care, from coordination to delivery.
While the self-managed option offers autonomy and customisation, it can also come with a significant administrative burden and management task:
What is the cost associated with care?
If you self-manage your or your loved one’s package, there are zero fees.
Fully managed services attract fees that are deducted from your package total. There are two main components to our costs:
These cover your dedicated Home Care Package Coordinator and the service they provide. Including but not limited to :
✔ Creation and reviewing of an individualised Care Plan.
✔ Creation and reviewing of an individualised budget.
✔ Regular contact via phone and face to face visits.
✔ Safety and risk assessments and monitoring of your overall health and wellbeing.
Comparing our current fees with the rest of the market:
How does the fees affect my services inclusions?
Annually
Based on a provider charging 28 % fees (i.e. median price):
With our 15 % offer:
Monthly
Based on a provider charging 28 % fees (i.e. median price):
With our 15 % offer:
*based on 4 weeks.
Weekly
Based on a provider charging 28 % fees (i.e. median price):
With our 15 % offer:
*Approximate hours only based on weekday services.
✔ Do you want to stop paying high fees and save almost $8,000 annually on a Level 4 package?
✔ Instead of trying to save fees by self-managing your package, save fees on a fully-managed option, all done for you!
✔ Enjoy real value for money with more funds to spend on services that keep you independent!

So why Lumia Care?
Besides our industry low 15 % fee, here are some other reasons why you might choose us over other providers, or self-managing:

Experience
Lumia Care might be a new name, but our group consists of highly regarded and reputable brands such as Meditech Staffing, Colbrow Care and Regal Health, with a legacy of over 65 years. We’ve had a lot of time to learn from mistakes and refine processes to ensure our clients’ needs are met with efficiency and collaboration in mind. Only a handful of our competitors have been around as long as we have!

Location
We currently book out 2942 staff every day, hire 262 new staff per month, have 9 office locations across Australia, and provide 30,000 hours of care every week. We can help you wherever you are!

Quality Staff
We take pride in our people. We invest in continuous development, monitor skills and capabilities closely and provide training where needed. All our staff are fully vetted, giving you peace of mind that you are dealing with people who can keep you safe at all times.

Minimum Shift Requirements
Lumia Care is happy to accept requests for 1-hour shifts. Most of our competitors require a minimum of 2 hours.

Client Portal
Everything available at your fingertips: get access to statement, care plans and rosters, all in one place!

Systems
We invest in highly digitised systems, making dealings with us efficient for you, and cost effective for us.

Accreditation
Lumia Care is fully accredited HCP, NDIS, TAC, iCare and Worksafe provider with ISO accreditation in Health and Safety. We are audited regularly to ensure best practices apply across our service delivery, and provision of staff. Not all providers have been endorsed with the same credentials as ours.

Available Now!
We are available to chat now, at a time that suits you! No waiting lists, with a streamlined onboarding process that will have you ready to receive services in no time!
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Commonwealth Home Support Program (CHSP)

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