03 Sep 2025
20,000 New Home Care Packages Released – Here's What It Means for You
If you or a loved one have been waiting for a Home Care Package, now is the time to take action.
The federal government has just announced the release of 20,000 Home Care Packages to help more older Australians access support at home. This is a long-awaited and positive step forward — and for many families, it could be the opportunity they’ve been waiting for.
But what does this mean for you? And how do these packages actually get allocated?
Let’s break it down.
How Home Care Packages Work
Getting approved for a Home Care Package through My Aged Care is just the beginning. Once approved, you’re placed on a national waitlist — and you only receive funding once a package becomes available.
Here’s what you need to know:
Packages are released in limited batches by the government.
People on the waitlist are prioritised based on their assessed care needs.
You can’t begin services until a package is assigned — but you can prepare in advance.
That’s why having a provider like Lumia Care ready to go is so important. When your package is assigned, you can start receiving care without unnecessary delays.
Why This Matters Now
More than 100,000 older Australians are currently on the waitlist for a Home Care Package.
This newly released batch of 20,000 packages is welcome news — but demand is high, and packages will be allocated quickly. Those who are approved and already matched with a provider are in the best position to start care without delay.
Importantly, after a temporary delay in July, the government has confirmed that aged care reforms are back on track — and new packages are now being rolled out as planned to meet growing demand.
Lumia Care has the people, systems, and availability to onboard new clients quickly. We’re fully equipped to support you as soon as your package is assigned — without unnecessary wait times or backlogs.
For some families, this could mean getting help with everyday tasks, preventing a hospital visit, or simply staying safely at home for longer.
If you’re still waiting to be assessed or just starting the process, now is the time to begin. Lumia Care can help you at any stage — whether you need support navigating My Aged Care, understanding your package level, or getting ready to activate your services.
What About the New Aged Care Program?
In November 2025, the government will begin transitioning Home Care Packages to a new system called Support at Home. This is designed to simplify how care is delivered and improve access.
There’s no need to worry. Lumia Care will manage this transition for you, ensuring a smooth change with minimal disruption. We’ll keep you informed and supported every step of the way.
Why Choose Lumia Care?
Proven Experience
We’ve been supporting Australians in their homes for decades. Our team knows the aged care system inside and out — and we focus on doing the simple things well: showing up, listening, and delivering care you can count on.
Affordable, Transparent Pricing
To help you get started, we’re waiving all fees until our Support at Home service launches in November — giving new clients who join us in September or October one of the most competitive offers in the industry. That means more of your package funding goes directly to the care and services you need, with no hidden costs or confusing pricing structures. It's a simple, transparent way to maximise your budget and feel confident about what you're paying for.
Local, Wherever You Are
We provide care across metro and regional areas, with staff ready to support you wherever you live. Whether you're in a big city or a smaller community, we’re nearby and ready to help.
Quality Staff You Can Rely On
Our carers and nurses are handpicked, fully vetted, and continuously supported through training and development. You can feel confident knowing you're in capable, compassionate hands.
Short Shifts Available
Need just a little help? We’re one of the few providers who offer one-hour visits. That means more flexibility for you — and no need to commit to long bookings you don’t need.
All Your Needs, One Provider
We support every level of Home Care Package and offer a full range of services — from domestic help and personal care to nursing and home maintenance. As your needs change, we’re ready to grow with you.
Easy Access to Everything
With our simple online portal, you can view your care plan, schedules, and invoices anytime, all in one secure place. No phone queues or paperwork hassles.
Ready When You Are
If you're already approved for a Home Care Package, we can help you get started as soon as your funding is assigned. If you're still on the waitlist or just starting the process, we’re here to guide you — no pressure, no confusion. We'll help you prepare everything so you're ready to go the moment your package becomes available.
Take the First Step Today
This is a unique opportunity — and one that could mean more freedom, safety, and independence at home for you or a loved one.
If you’ve been:
Waiting on the package waitlist
Recently approved
Unsure whether you’re eligible
Or just exploring your options
Now is the perfect time to get started.
Click here to learn more, or contact Lumia Care today to speak with our friendly team and take the first step toward the support you deserve.
Phone: 1300 796 876
Email: welcome@lumiacare.com.au
Want to switch from your current Provider?
Lumia Care can help you change providers with the same level of care we provide to new Home Care Package recipients. We’ll handle the paperwork, guide you through the process, and ensure there are no gaps in your services. Read our step-by-step guide on how to switch home care providers to see exactly how it works.
Sources:
ABC News, September 2025: “Labor agrees to fund 20,000 more home care packages following pressure from Parliament and aged care advocates”
Australian Government Department of Health and Aged Care: About Support at Home
