Home Care Package Levels

Helping You Live Independently at Home with Government-Funded Support

If you’re looking into Home Care Packages, you might be organising care for yourself, a parent, or a loved one. Whether you're planning ahead or needing support right now, understanding the different levels of care available can help you make the best choice. 

At Lumia Care, we’re all about helping you live life your way—staying independent, comfortable, and in control of your own home and routine. 

In Australia, the government provides Home Care Packages (HCPs) to help seniors stay in their own homes for as long as possible while receiving the support they need. This means you can keep living in familiar surroundings, stay connected to your community, and maintain your independence, all with the right level of care. 

Lumia Care understands that as we age, safety and well-being become just as important as independence. That’s why we offer comprehensive Home Care Packages designed to give you the support you need—whether it’s occasional help with daily tasks or more hands-on personal and nursing care. With over 66 years of experience in the healthcare industry, we are committed to providing high-quality, personalised services to suit every lifestyle and care need.  

Why Choose Lumia Care for Your Home Care Package?

When it comes to in-home care, choosing the right provider makes all the difference. At Lumia Care, we focus on flexibility, quality, and community engagement to ensure that your care experience is tailored to your lifestyle and evolving needs. 

Flexible Support

Whether you need help a few hours a week or daily assistance, we adjust our services to match your changing circumstances

Highest Standards of Care

We adhere to strict quality and safety regulations, ensuring that you receive reliable and professional support at all times

More than just care - Community Connection

Staying social is important. We encourage community participation by organising and supporting social activities, outings, and events, helping you stay connected and engaged

Switching Providers? Starting a New Package?

Whether you’re applying for your first Home Care Package or considering a provider switch, our team will make the transition seamless and stress-free. Once you’re onboard, we’ll work with you to create a personalised care plan that ensures consistent, high-quality support

Personalised Home Care Packages

At Lumia Care, we believe that care should be as unique as you are. That’s why our Home Care Packages are provided on a Consumer Directed Care (CDC) basis, meaning you have the power to choose the services that suit your lifestyle and needs. 

Tailored care plans—so your support changes as your needs do 
No waiting or qualification periods—get the help you need right away 
Regular reviews and adjustments—to make sure your care remains effective and relevant 
Excellent value for money—because your funding should go toward services that truly benefit you 

With Lumia Care, you’re always in control. Whether you need help once a week or daily support, we work with you to create a plan that enhances your well-being and keeps you living life on your terms. 

Which Home Care Package Level Do You Need?

There are four levels of Home Care Packages, each designed to match different needs:

A Helping Hand

Level 1 Funding: Approx. $10,588 per year 
Best for those who need a little extra support to maintain independence. 
Common services: Light cleaning, grocery shopping, occasional transport, and social support. 

A Little More Support

Level 2 Funding: Approx. $18,622 per year 
Ideal for those needing regular help to keep up with daily life. 
Common services: Personal care, home maintenance, meal preparation, and transport.

More Hands-On Help

Level 3 Funding: Approx. $40,530 per year 
Designed for those with moderate care needs who require extra support. 
Common services: Regular personal care, nursing visits, mobility assistance, and allied health support (e.g., physiotherapy). 

High-Level Care

Level 4 Funding: Approx. $61,440 per year 
For those with complex health needs who need consistent, high-level care. 
Common services: Daily personal care, specialised nursing, dementia support, and home modifications. 

*Government funding amounts change each year on 1 July.

See what our clients, patients and their families say

The expert advice along with the level of care and compassion we received from Lumia Care made all the difference during very trying times. My elderly father loved feeling the warmth and care of the team. Highly recommend!

suzy
client's daughter

I compared services prior to selecting them and continue to be pleased with their commitment to my well-being and ongoing support. They are open to my requests and provide timely advice.

christine
client

We sincerely thank you and your team for the exceptional care you gave Dad. He was truly lucky to be so well cared for. Special thanks for sending Tania and Priyanka—especially Priyanka, who went above and beyond to keep him comfortable. She learned his favorite Lebanese card game and even researched how to make his coffee. Thanks to her, he was always clean, as was the house. We are grateful.

mona
client's daughter

Frequently Asked Questions






Your Care, Your Way with Lumia Care

Finding the right support shouldn’t be stressful—that’s why we’re here to help. At Lumia Care, we make sure your Home Care Package works for you, giving you the flexibility to live life your way. 

Need help understanding your options? Our friendly team is just a call away! 

How Can We Help?