Support Coordination

Navigating the NDIS can feel overwhelming, but you don’t have to do it alone. Whether it’s for yourself or a family member, Lumia Care is here to help. We guide you through the process, making it easier to understand your NDIS plan, access the right services, and make the most of the funding available. Everyone’s journey is different, and having the right support network can make all the difference in achieving long-term goals. Whatever your situation, we’re here every step of the way. 

📞 1300 79 68 76

Expert Support from a Dedicated Team 

Our experienced Support Coordinators will guide you through the process, helping you explore options, connect with NDIS-approved service providers, and feel confident in every decision. The NDIS can be complex, but with our expert guidance and ongoing support, we ensure you are making informed choices that align with your needs and goals. 

No matter where you are in Australia, Lumia Care is here to help you navigate your NDIS plan with confidence. 

Getting Started with Lumia Care Support Coordination

Our Support Coordination process is designed to put you or your loved one first.

When you join Lumia Care, we: 

Take the time

to understand the your NDIS plan and the available supports.

Break down goals

and prioritise specific needs. 

Help navigate provider choices

and select the right services.

Negotiate service agreements

to ensure clarity between you and providers.

Review supports regularly

to ensure they continue working effectively.

Ongoing Support Coordination

Lumia Care is committed to long-term support, ensuring that your NDIS plan evolves as your needs change. We assist with: 

Building Confidence

in managing your plan independently. 

Making Informed Choices

about services and funding. 

Navigating the NDIS Portal

with ease.

Working with your Plan Manager

to monitor funding.

Resolving any Issues

that arise with NDIS service providers.

Connecting You with Your Community

At Lumia Care, we believe that staying engaged in the community is key to living a fulfilling life. We support you in exploring new opportunities, participating in recreational activities, and developing skills that matter. 

Whether you or your loved one is interested in joining local groups, trying new hobbies, or simply becoming more involved in daily life, we are here to guide you every step of the way. We can help find a local NDIS-approved Day Program where you can participate in social, creative, and skill-building activities to stay active and connected. 

Our team helps break down the NDIS process so you can make confident decisions and take full control of the journey. 

See what our clients, patients and their families say

Everything they do is from the heart. I have always wanted to stay in my home, and they make things extremely comfortable for me in here. Thank you to the whole team.

Amy
Client

My son was fortunate to be paired with a support worker Maree. She believes Rowan has a voice, is brilliant support to him and has opened up his world. My child is my priority and Maree is Godsend.

Lisa
client's mother

Frequently Asked Questions 








Day Program

Disability Support Services

Support Independent Living (SIL)

How Can We Help?