NDIS Reforms Are Coming – Here’s What Providers Need to Know Before July 2025

The National Disability Insurance Scheme (NDIS) supports over 600,000 Australians through a vast network of more than 200,000 providers. It’s one of the country’s most important social support systems — and like any essential service, it continues to evolve to meet the changing needs of participants and the people who support them. 
 
From 1 July 2025, a number of NDIS Commission changes will take effect to improve how supports are delivered. These updates are part of a broader shift in NDIS service delivery and are designed to strengthen quality, increase transparency, and ensure a consistent experience across the disability sector. 
 
Whether you’re a support coordinator, a disability service provider, or someone working closely with NDIS participants, it’s important to understand what’s ahead. Here’s a practical overview of the upcoming NDIS provider reforms — and how Lumia Care is helping lead the way. 

Why Are These Changes Happening? 

The NDIS is built to adapt. These reforms follow feedback from the Disability Royal Commission and the national NDIS Review, and they reflect a system-wide commitment to improving safety, transparency, and outcomes for people living with disability. 
 
Rather than changing the care participants receive, these NDIS Commission reforms are focused on the systems and processes behind the scenes — helping providers deliver care with greater clarity and confidence. 

What’s Actually Changing? 

Here are four key disability sector updates to prepare for: 

1. Mandatory Registration for Certain Services 

From July 2025, some service types will require mandatory registration with the NDIS Commission, including: 
- Support Coordinators 
- SIL (Supported Independent Living) providers 
- Platform-based services (e.g. digital marketplaces) 
 
This change is part of new NDIS provider compliance requirements, helping ensure greater consistency and oversight across all services. 

2. DRHS Funding Category Update 

Disability-Related Health Supports (DRHS) will move from “Core Supports” to the “Capacity Building” category. Providers may need to revise how they claim and budget these services within NDIS plans. 

3. Transparent Pricing Requirements 

To improve trust and choice, the NDIS will implement updated pricing rules. All registered providers will be expected to clearly outline their service fees and inclusions — ensuring pricing is fair, accessible, and consistent with NDIS Commission expectations. 

4. Stronger Oversight and Quality Assurance 

The Commission will have expanded capacity to audit providers, monitor service delivery, and act on non-compliance. This shift is intended to support safer, more consistent disability support across the board. 

Looking Ahead with Confidence 

At Lumia Care, we draw on over 66 years of experience in healthcare, with deep expertise supporting people with disability, their families, and the broader care community. Our team understands the unique challenges and opportunities within the sector, and we’re committed to helping people live with confidence, choice, and independence.

These upcoming reforms present an important opportunity to strengthen how supports are delivered. While the landscape may shift, our focus remains on quality, person-centred care and genuine choice and control. We help you choose support workers who match your preferences—skills, culture, language, interests—and build a small, consistent team around you. Learn more about our approach: How to choose the right support worker—Lumia Care’s personalised approach to disability support.